Documentation

How Churnahead works: the signals that score an account, what it reads from your billing provider, the morning digest and alerts, the backtest, product usage events and plans.

• How it worksConnect billing read-only, get scored accounts by morning, act from the email. The whole product in one page.
• Signals and the risk scoreEvery built-in rule, its points and the exact condition that fires it. 50+ is high risk, 25+ medium.
• Read-only access to your billingWhat Churnahead reads from Stripe, Paddle or Lemon Squeezy, what it never reads, and how to take it all back.
• The morning digest and instant alertsWhen the email and Slack message go out, what is in them, and the action links that work without signing in.
• The backtestHow the rules are replayed over your last twelve months of churn to show what they would have caught, and how early.
• Stripe, Paddle and Lemon SqueezyWhat each provider records, how often it syncs, and which signals stay quiet where the data does not exist.
• Product usage eventsSend login and feature events with one HTTP call, or from Segment or PostHog, and three more signals score every account.
• Plans and pricingFree, Starter and Growth: what each covers, what every plan includes, and how billing works.

Run it yourself

Churnahead is also a Docker Compose file with Postgres, for one Stripe account or for many workspaces with sign-in by email. Write to hello@churnahead.com for the setup steps.